Reviews | Bridgend | Candleston Financial Services Ltd

About us

Martin Williams

Martin has over 29 years experience in the Financial Services industry, 17 of which as an independent Financial Consultant. He studied History at the University of Southampton and joined Friends Provident in 1996. In addition Martin has also enjoyed working with Savills Private Finance in London.

He started his own business as an Independent Financial Consultant in 2004 and decided to specialise in the mortgage and protection market in 2013.

Martin has obtained his Financial Planning Certificates I, II and III, as well as passing his Mortgage Advice Qualification.

Claire Williams

Claire has worked with Candleston Financial Services since 2004 and completes all of the administration within our business.

Candleston Financial Services started in July 2004 and is a family run business offering a first class independent Mortgage and Protection advisory service.

We are based in a small seaside village called Ogmore by Sea in the Vale of Glamorgan.

The name Candleston originated from a nearby 14th century Fortified Manor House which is seen above, namely Candleston Castle.

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Five star service

I have always received a professional, friendly and trusted service from Martin and his company. I would highly recommend anyone who is in need of financial assistance or mortgage advice to contact him

Mortgage and life insurance advice

Candleston have advised me on re-mortgaging my home and rental property on a number of occasions in recent years and have always provided me with a highly professional service which has been tailored to my personal needs and circumstances. They have repeatedly found the most appropriate and cost effective solutions to my mortgage and life insurance needs and guided me through the process with calm competence and understanding.

Excellent

Martin has been mine and my husbands financial advisor for a couple of years! He is always very helpful and pleasant to speak to. He has always given us thorough advice and helped us with our first mortgage last year. We will be returning when we re-mortgage!

Overall an outstanding service

As first time buyers, we really appreciated the amount of time, advice and care we received at Candleston regarding the entire mortgage process. Not only did they provide a high level of detail on all options available to us, but they also really went the extra mile with their excellent customer service. Nothing was too much trouble, even taking the time to speak to us out of hours/on weekends. Moreover, they answered any questions we had patiently in understandable language and ensured that we had the full picture for the home buying process i.e. getting us quotes on life cover and instructing surveyors for our home buyers report.

Review

Candleston Financial Services Ltd has always provided me with an excellent service, which is conducted in a prompt, efficient manner. Martin provides a comprehensive overview of options and helps take you through the details. He offers good value and I would not hesitate to use him again.

Couldn't ask for more

Martin at Candleston was there at every step of our first-time house buying and remortgaging 2 years later. He made what could have been a stressful and confusing process very manageable and seamless. We are very grateful!

Outstanding

Great Company, absolute pleasure to deal with, very professional and efficient.

Definitely recommend

Martin has helped us on numerous occasions. He has always been knowledgeable on the best products to suit our needs. He is very professional and is always helpful and approachable. He have already recommended him to various people and would do again.

Finance services review

Martin has been great and very helpful with our new mortgage and an insurance. Clear communication from the start and he navigated us through the whole process painlessly.

Highly recommend

Professional, meticulous and innovative advice on all financial matters.

Good stuff

From buying my first home and through many more, Martin at Candlestone has taken away all the stress and provided products that I can fully trust are best for me. Friendly and considerate service will see repeated custom for years to come. Good stuff!

Amazing

Absolutely amazing help and device and was with me every step of the way, Martin’s knowledge and experience is what anyone needs in the financial world, goes above and beyond for clients and there needs and goals. Would 100% recommend.

Highly recommend

We have used Candleston for many years and have had excellent service from them. Martin always goes the he extra mile for us, explains what he’s doing and why and we trust them completely. Thank you Candleston! Highly recommend.

Highly recommend

We have used Candleston Financial Services on a few occasions over the last 5 years - to take out an initial mortgage, then a later remortgage, and also to take out critical illness cover.
Martin is very friendly and highly knowledgable. He was flexible, patient and happy to work around our busy schedules.
I couldn’t rate Martin more highly, and will continue to use his services in the future.

Solid financial advice from a great person

Martin is great to have as our financial advisor. Of course he is helpful and experienced and has all the skills we need. But more than that he is understanding and genuinely cares about us as a family, and not just about our finances.

Great service

We were recommended to Candleston Financial by a family member, and also family friend. We were first time buyers looking for a mortgage. Martin explained everything in simple terms and took us through all our options, to get the right product for us. He worked around our busy work schedules and helped us fill in forms in the evenings and weekends when it was convenient for us. When we felt the solicitors were being slow or despondent, we contacted Martin who chased them up and got us answers promptly. I have no hesitation in recommending them, and will be going back when our mortgage is up for renewal.

Excellent service

Martin helped me securing my first mortgage in 2016 / 17 and has also assisted with new products to date. He has a very easy going manner and has been a pleasure to deal with throughout.

I look forward to receiving further mortgage advice from Martin in future.

Expert advice

Martin was knowledgeable and informative on the insurance products available and was able to tailor a plan to fully protect my family.

Excellent

Excellent service and advice. Takes so much of the hassle out of applying for a mortgage.

Excellent service

I have received an excellent service from Candleston Finance. Martin is so knowledgeable and has been helpful at every stage. I feel very confident that I have had the best financial advice and now have the best product for my needs. I will definitely use again.

Mortgage advice

We engaged Martin to find us a new mortgage and later on to rejig this. He was always courteous, very pleasant to deal with and also acted professionally and swiftly, offering an excellent level of service.

Production leader

Great level of support, advised best course of action ensuring guidelines are followed.

Excellent expert advice

Martin has guided us with his expert mortgage advice on three occasions now over the years. Makes the whole mortgage application part of house buying easy and stress free whilst ensuring you get the best deal available. Would highly recommend.

Exceptional service

Highly recommend Martin. Secured my mortgage and advised me all the way. Kept me informed and up to date every step of the way. I now own my first home which I didn't think I ever would. Genuine service from a knowledgeable and honest individual. 5 star rating!

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Candleston Financial Services is a trading style of Medical and Professional Investment LLP and is registered in England and Wales under company number OC338105 .

Authorised and regulated by the Financial Conduct Authority. Medical and Professional Investment LLP is entered on the Financial Services Register https://register.fca.org.uk/ under reference 485852.

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Your home may be repossessed if you do not keep up repayments on your mortgage.

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